Privacy Policy — hj77

hj77 collects personal data from players at various touchpoints throughout the registration, verification, and gameplay process. We collect only the data that is strictly necessary to deliver a safe, compliant, and high-quality gaming experience to players across Bangladesh. The categories of personal data we collect are described below.

hj77 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a player is under 18, the account will be immediately closed and any data collected will be deleted in accordance with our data retention policy, subject to any legal obligations requiring us to retain records of the incident.

Some data is collected automatically when you visit the hj77 website, even if you do not register an account. This technical data (IP address, browser type, and referral URL) is used solely for platform security, fraud detection, and aggregate performance analytics. It is not linked to any named individual unless an account is subsequently registered from the same device.

hj77 processes personal data for specific, explicit, and legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The legal bases and operational purposes for our data processing activities are set out below.

• Account creation and management: Your identity, contact, and authentication data is used to create and maintain your hj77 player account, verify your eligibility to use the Services, and communicate important account notifications to you.
• Identity and age verification (KYC): Document and identity data is processed to confirm that you meet the 18+ age requirement and to comply with anti-money laundering (AML) obligations. KYC data is handled with the highest level of care and access is restricted to authorised compliance staff only.
• Payment processing: Financial data (wallet numbers, card details) is used exclusively to process deposits and withdrawals. hj77 does not store full card numbers; only the last four digits are retained for payment method identification purposes.
• Platform personalisation: Behavioural data (games played, bet history) is used to personalise your casino lobby experience, surface relevant game recommendations, and deliver targeted promotional offers where you have consented to receive them.
• Responsible gaming monitoring: Gameplay and deposit frequency data is analysed by hj77's responsible gaming systems to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, hj77 may proactively reach out to affected players with information about support resources.
• Fraud detection and platform security: Technical and behavioural data is processed by hj77's security systems to detect unauthorised access, multi-accounting, bonus abuse, money laundering, and other prohibited activities described in the Terms & Conditions.
• Legal and regulatory compliance: hj77 may be required to process and retain personal data to comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, or defend against legal claims.
• Customer support: Communication records (support tickets, emails) are retained to maintain a history of your interactions with hj77 and to ensure consistent, high-quality support delivery.

hj77 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party. However, in order to operate the platform and deliver the Services, hj77 works with a limited number of trusted service partners who may process personal data on our behalf in their capacity as data processors. All such partners are bound by confidentiality agreements and are permitted to use your data only for the specific purposes instructed by hj77.

hj77 may also disclose personal data to competent authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable law, court order, or where disclosure is necessary to protect the safety of hj77 users or the public. In such cases, hj77 will disclose only the minimum data necessary to satisfy the legal requirement.

hj77 uses cookies and similar tracking technologies (such as local storage and session tokens) on its website. Cookies are small text files stored on your device by your web browser when you visit a website. They allow hj77 to recognise your device across sessions, maintain your login state, and gather aggregate performance data about how the platform is used.

hj77 does not deploy third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You will not see hj77 advertisements on other websites as a result of cookies placed during your visit to the hj77 platform. You can manage cookie preferences through your browser settings at any time. Please note that disabling essential or security cookies may impair platform functionality and could prevent you from logging in to your account.

hj77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security programme is reviewed and updated regularly in line with evolving best practices in data protection and online gaming security.

• Encryption in transit: All communications between your browser or mobile device and the hj77 platform are encrypted using TLS 1.2 or higher. This applies to every page of the website, including account registration, login, deposit, and withdrawal flows.
• Encryption at rest: Personal data stored in hj77's databases — including identity documents, contact details, and financial transaction records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. hj77 employees and contractors must authenticate with multi-factor authentication (MFA) to access systems containing personal data. Access logs are maintained and reviewed regularly.
• Password security: Player passwords are stored as salted cryptographic hashes. hj77 does not store plaintext passwords and cannot view your password. If you forget your password, you must use the password reset function.
• Infrastructure security: hj77's platform is hosted in secure data centres with physical access controls, 24/7 monitoring, and redundant power and network connectivity. Regular penetration testing and vulnerability assessments are conducted.
• Incident response: In the event of a personal data breach that poses a risk to affected players, hj77 will notify affected users promptly and take immediate steps to contain and remediate the breach. Players are encouraged to contact [email protected] immediately if they suspect their account has been compromised.

hj77 respects your rights as a data subject and provides clear channels for you to exercise those rights. To submit any data rights request, contact the hj77 support team at [email protected] with the subject line "Data Rights Request" and your registered account email address. hj77 will respond within 5 business days and action verified requests within 30 calendar days.

Please note that certain data rights requests may be limited where hj77 is required to retain data for legal, regulatory, or fraud prevention purposes. Where a request cannot be fulfilled in full, hj77 will explain the reason and the portion of the request that can be accommodated.

hj77 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Retention periods vary by data category and are set out below. Once a retention period expires, data is securely deleted from hj77's systems or anonymised so that it can no longer be linked to any individual.

When an account is closed — whether voluntarily by the player or by hj77 — personal data is not immediately deleted. The retention periods above continue to apply from the date of closure. This is necessary to enable hj77 to respond to any disputes, regulatory enquiries, or legal proceedings that may arise after the account has been closed.

hj77 reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, applicable law, or platform features. When a material change is made to this Privacy Policy, hj77 will notify registered players via email to their registered address and/or via a prominent notice on the hj77 website. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Continued use of the hj77 platform after a Privacy Policy update constitutes your acceptance of the revised terms. If you do not agree with any update to this Policy, you should cease using the Services and contact [email protected] to request account closure and deletion of your personal data, subject to any mandatory legal retention periods described in Section 7.

hj77 is committed to handling all privacy-related queries and complaints promptly and professionally. If you have any questions about this Privacy Policy, wish to exercise a data right, or wish to raise a complaint about how your personal data has been handled, please contact the hj77 Privacy team using the details below.

This Privacy Policy applies exclusively to the hj77 platform at https://hj77.bet. It does not apply to any third-party websites, game providers, or payment processors that may be accessible from links within the hj77 platform. hj77 encourages players to review the privacy policies of those third parties independently.

By registering an account and using the hj77 Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal data as described herein. If you are under 18 years of age, you must not register an account or submit any personal data to hj77. 18+ only. Play responsibly.